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Frequently asked questions
Does FaceHush send my photos to the cloud?
No. All face detection and image processing happens entirely on your device. Your photos never leave your phone or tablet. We have no servers that receive your images.
Why does FaceHush need access to my photo library?
Photo library access is required to import photos for editing and to save your censored exports back to your camera roll. The app only accesses photos when you explicitly select them — it does not scan your library in the background.
Face detection missed a face in my photo. Why?
Face detection accuracy depends on the photo: faces that are very small, heavily occluded (e.g. wearing a mask), at an extreme angle, or in poor lighting may not be detected. For best results use photos where faces are clearly visible and at least ~100 pixels in size.
What is the face library and how does it work?
The face library lets you save a face with a name so that FaceHush can automatically recognise that person in future photos and pre-censor them. Recognition is done using a local on-device model — the face data (a mathematical representation of the face) is stored only on your device and never uploaded.
How do I cancel my Pro subscription?
On iPhone, subscriptions are managed by Apple: Settings → your name → Subscriptions → FaceHush → Cancel Subscription. On Android, open the Google Play Store → profile → Payments and subscriptions → Subscriptions → FaceHush → Cancel. You keep Pro access until the end of the current billing period.
I purchased Pro but the app shows the free tier. What should I do?
Open the Pro screen inside the app and use Restore Purchases (iOS) or the equivalent restore option (Android). On iOS, use the same Apple ID as the purchase. On Android, use the same Google account that bought the subscription.
What is the difference between Standard, High, and Maximum export quality?
Standard (free) exports at up to 720p. High (Pro) exports at up to 1440p. Maximum (Pro) exports at the original photo resolution with near-lossless JPEG compression — ideal for printing or archiving.
How do I remove the FaceHush watermark from my exports?
The watermark is removed automatically with a Pro subscription. Upgrade to Pro inside the app under the Settings tab.
Is FaceHush available on Android?
Yes. FaceHush is available on iOS and Android. Use the App Store or Google Play links on our site to download the build for your device.
How do I delete all my data?
Uninstalling FaceHush from your device deletes all locally stored data — your face library, settings, and export history. Since nothing is stored on our servers, uninstalling the app is enough to remove your data.
Privacy note: FaceHush processes all data on your device. We have no access to your photos or face library. To delete your data, uninstall the app — no account deletion request is required.